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Watch: Why Trust May Be the Hardest Thing to Automate in Advertising

Automation can write, place and optimise an ad, but can it make anyone believe it? In this conversation from Deloitte Insights, produced with the Interactive Advertising Bureau, a…

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Outdoor television broadcast studio with cameras on a grass field
Outdoor television broadcast studio with cameras on a grass field. Photo: Leif Jørgensen / Wikimedia Commons, CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0).

Automation can write, place and optimise an ad, but can it make anyone believe it? In this conversation from Deloitte Insights, produced with the Interactive Advertising Bureau, a senior advertising executive from Reddit discusses how the platform uses AI-driven advertising while trying to protect the human conversation that makes its communities valuable.

The discussion covers how AI-supported campaigns are changing creative, placement and efficiency, why community formats such as question-and-answer sessions may produce more human brand interactions, and what early results suggest about cost and conversion. It also looks ahead to a provocative possibility: that by 2030, peer recommendations in trusted communities could matter more to buyers than influencer promotion.

Video: Deloitte Insights (official YouTube channel). Nothing has been downloaded or re-uploaded; the film is embedded from the channel’s own publication.

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